Take a look through our most frequently asked questions here. If you can't find the asnwer you're looking for, drop us a line at [email protected]
How much does shipping cost?
MeeBoxes delivered within the UK are FREE to ship. Other items such as individual polishes and glitters will cost £3.95 to ship. Your goodies will be shipped via Royal Mail's 48 hour tracked service and should be received within 2-3 working days. Shipping MeeBoxes to the USA will cost £15 and should arrive within 5-7 working days via UPS.
What is your refund policy?
We will be more than happy to refund your payment if the polishes received are faulty or damaged. Drop us a line by emailing [email protected]within 14 days of your purchase and we will be more than happy to help. If your refund is authorised by MeeBox, please allow 14 days for the refund to be processed. Your refund will be processed and a credit will be applied to your credit card or original method of payment. You will also need to pay to postage for any returned boxes.
What happens if I don't receive my MeeBox?
After your purchase, you'll be sent tracking details for your MeeBox when it has been dispatched. If your MeeBox doesn't arrive within 2-3 working days, drop us a line at [email protected]so we can help you.
I would like my nail polish brand to be featured in MeeBox, who do I contact?
We love to collaborate with new brands! Get in touch with our Business Development Manager, Nathalie by emailing [email protected].
I am a journalist and interested in doing an article on MeeBox, who shall I contact?
For press and media enquiries, please contact Bee by emailing [email protected] Have another question to ask or just want to say hello? Feel free to drop us a line by emailing [email protected]